Privacy Policy | Metaba Health

1. Who We Are

Metaba Health is a subsidiary of Metaba, Inc., headquartered in Los Angeles, California. We operate the website metabahealth.us and provide metabolomics laboratory services to sports teams, clinical practices, and research institutions. References to "we," "us," or "our" refer to Metaba, Inc.

2. Information We Collect

We collect information you provide directly when you:

Complete the consultation request form (name, email, phone, organization)
Correspond with us by email or phone
Engage us for laboratory services (sample metadata, organizational details)

We also collect standard web analytics data (page views, referral sources, device type) through privacy-respecting analytics. We do not use third-party advertising trackers.

3. How We Use Your Information

To respond to consultation requests and schedule calls
To deliver laboratory services and communicate results
To improve our website and services
To comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Biological Sample Data

Laboratory samples are processed under de-identified or pseudonymized protocols wherever possible. Sample metadata and resulting analytical data are stored securely and shared only with the requesting organization under a signed service agreement. We do not retain or commercialize individual biological sample data beyond the scope of the contracted service.

5. Data Retention

Contact form submissions are retained for 12 months. Service records are retained for the duration required by applicable law and our contractual obligations, typically 7 years. You may request deletion of your personal data by contacting us (see Section 8).

6. Security

We use industry-standard security measures including TLS encryption in transit and encrypted storage at rest. Access to personal data is restricted to Metaba personnel on a need-to-know basis.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. California residents have additional rights under CCPA. To exercise these rights, contact us using the information below.

8. Contact

Privacy questions or requests: privacy@metabahealth.us
Metaba, Inc. · Los Angeles, CA

9. Changes

We may update this policy from time to time. Material changes will be communicated via notice on this page with an updated effective date.